Done-for-you review management — free for 14 days

We connect to your Google Business Profile and check for new reviews every few minutes. The moment a review is posted, you get an instant email alert with the review content, star rating, and a ready-to-post AI-drafted response — all human-verified for quality.

Our AI drafts a professional response instantly, but you always have final approval before anything goes live. Review it, edit it if you want, then post. You stay in control — the AI just saves you 95% of the work.

Yes. ReviewEngine is built with data security as a foundation — all data is encrypted in transit and at rest, we follow SOC2-ready practices, and access controls are enforced at every layer. For healthcare and other sensitive industries, our AI is also trained to handle confidential contexts carefully, making ReviewEngine a strong fit for HIPAA-sensitive businesses as well.

After an appointment or purchase, ReviewEngine sends your customer a friendly text message with a direct link to leave a Google review. It's automated, personalized, and timed for when satisfaction is highest. Most businesses see a 3-5x increase in positive reviews within 30 days.

Absolutely. No contracts, no cancellation fees. Cancel with one click from your dashboard. Your 14-day free trial doesn't require a credit card to start.

Starter ($99/mo): 1 location, review monitoring + AI response drafts + email alerts. Perfect for a single-location practice just getting started.
Growth ($199/mo): Up to 3 locations, adds SMS review requests, monthly performance reports, competitor tracking, GeoGrid rank heatmap, and HIPAA-safe response drafts. This is our done-for-you tier and the most popular plan.
Agency ($399/mo): Up to 10 locations with white-label reports, weekly GeoGrid auto-scans, API access, and priority support. Built for marketing agencies managing multiple client accounts.

GeoGrid is a visual heatmap that shows where your business ranks on Google Maps across your entire service area. We scan 49 points in a 7x7 grid covering a 5-mile radius around your location. Each point shows your exact ranking position — so you can see that you're #1 near your office but #12 three miles away. This helps you understand where patients can find you and where you're invisible. Available on Growth and Agency plans, with weekly automated scans on Agency.

Four big differences: 1) Price. Birdeye starts at $299/mo per location (plus $500–$1,500 onboarding fees). Podium starts at $399/mo. ReviewEngine starts at $99/mo with zero setup fees. 2) No contracts. Birdeye and Podium require annual commitments and have documented histories of continuing to bill after cancellation requests. ReviewEngine is month-to-month with instant cancellation. 3) Healthcare-specific. Our AI is trained for behavioral health, dental, and med spa contexts — HIPAA-safe responses that Birdeye and Podium don't offer at this price point. 4) GeoGrid rank tracking. Neither Birdeye nor Podium shows you where you rank on Google Maps across your service area. We do — included at no extra cost on Growth and Agency plans.

On the Growth plan, you can run on-demand scans anytime from your dashboard. On the Agency plan, scans run automatically every week so you can track ranking trends over time without lifting a finger. All scan history is stored for 90 days so you can see how your visibility changes after review campaigns or SEO efforts.

Yes. ReviewEngine has a universal webhook endpoint that works with any system that supports webhooks or Zapier. We have direct integration with Kipu Health (API-level, auto-triggers on discharge/session completion), plus Zapier-based connections for SimplePractice, TherapyNotes, Jane App, DrChrono, and more. When a patient completes a session, a review request automatically goes out after a smart delay (default 2 hours, configurable). Zero manual work from your staff.

Yes — we monitor Google, Yelp, Facebook, Trustpilot, TripAdvisor, Healthgrades, Zocdoc, BBB, and more. Our data engine pulls from all major review platforms so you never miss a mention.